TIME RELATED CHARGES


Get things ‘Right First Time’ on your website
from as little as £25*

Time Related Charges (TRCs) are raised to recover the cost incurred when our engineers perform work that is not covered under the terms of the Website Service. For example, TRCs apply where there are no standard prices for the work required, it falls outside our normal business
hours, is needed earlier than our standard timescales or it is not covered under our terms.

Product Name Short Description Charge
TRC Engineer Band 1 Applicable to remote orders or tasks where the work performed is << Less Than 5 Minutes £7.85
TRC Engineer Band 2 Applicable to remote orders or tasks where the work performed is between 5 and 10 minutes £15.49
TRC Engineer Band 3 Applicable to remote orders or tasks where the work performed is between 10 and 15 minutes £23.13
TRC Engineer Band 4 Applicable to the first 30 minutes before the initial 1st hour £46.05
TRC Engineer Band 5 Applicable to each hour or part hour after our normal working hours £82.11
TRC Engineer Band 6 Applicable to orders where a half-day appointment slot is booked and paid in advance £300.00
TRC Engineer Band 7 Applicable to orders where a 1-day appointment slot is booked and paid in advance £500.00
TRC Engineer Band 8 Applicable to each hour or part hour after our normal working hours £91.91
TRC Engineer Band 9 Applicable to orders where a Fixed-Fee charge is agreed with the customer to complete the work required £POA

KEY BENEFITS

✔ Our experienced engineers can spend additional time to get things ‘Right First Time’.
✔ Helps to avoid unnecessary delays for your customers.
✔ Gives you more flexibility on the provision or rearrangement of services including customer-owned wiring or equipment.
✔ We discuss your requirements and can plan, cost and project manage your request end to end to help take the strain.
✔ A dedicated team will discuss your requirements and can plan, cost and project manage your request end to end to help take the strain.

* Prices shown are subject to change, and excluded VAT.

3 More reasons to choose Us